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FAQs
Have a question ? We are here to help.
Who is SAI | CHE Detail Co.?
SAI | CHE is a built on one belief: Detailing isn't a chore- It's a practice.
We don't make products just to clean cars. We make products that elevate the experience- Turning every wash, wipe, and finish into something intentional. Something that feels earned.
At SAI | CHE, our standards are simple. High performance. Honest formulas. Real results. Every chemical is engineered with effective, environmentally responsible ingredients that protect your vehicle without compromise. Just products that work the way you expect them to.
SAI | CHE is about more than shine. It’s about respect for the car, the craft, and the detailer who works without compromise — whether in a driveway, parking lot, or pro studio.
SAI | CHE brings 20+ years of experience and 8+ years of research and development. We stand for innovation, transparency, and respect -For the process, the car, and the craft.
SAI | CHE - Respect the process.
Do you offer any ceramic coating products?
At SAI | CHE, we want to bring the entire shop to your door step. We won't release it until it meets our standards in durability, gloss and ease of use. Every formula goes through real-world testing: multiple cars, seasons, and environment. If it doesn't perform in the garage, the driveway, and the street- It doesn't get released.
With that said, we are currently developing a ceramic coating built around the same principles as the rest of our line up.
Stay tuned.
What is your shipping and refund policy?
Most SAI | CHE orders ship within 24-48 hours, and you'll get tracking the moment your package leaves our hands so you can follow it right to your door.
We ship across Canada. If extreme weather or conditions delay your order, we'll keep you updated.
Your experience with SAI | CHE matters. if something shows up damaged, defective or not performing the way it should, we'll make it right - No hesitation.
Simply contact us at info@saichedetailco.com with your order details and a quick photo, and our team will take care of the rest. Unused products in original condition may be eligible for return or exchange within 30 days of purchase.
No run around. No hidden step.
Just honest solutions and customer support that respects your time - the same way we respect the detailing process.